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Logs and event tracking help you understand what happened during a task run. Use them to troubleshoot failed runs, incomplete data, unexpected stops, pagination issues, login problems, or cloud extraction behavior.

What logs are for

Logs can help answer questions such as:
  • Did the task start successfully?
  • Which step failed?
  • Did the page load correctly?
  • Did pagination continue as expected?
  • Was a login or cookie state missing?
  • Did the task extract records?
  • Why did the cloud run stop?

When to check logs

Check logs when:

Troubleshooting workflow

1

Find the failed or incomplete run

Open the task’s run history and select the run you want to inspect.
2

Review the timeline

Look for the first warning, failed action, or unexpected stop.
3

Compare with the workflow

Match the log event to the corresponding action in the task.
4

Adjust the task

Update waits, selectors, pagination, login, cookies, proxy, or extraction settings as needed.
5

Run a sample again

Test the updated workflow before scheduling or scaling the task.

Common causes of run issues

  • Page structure changed
  • Element selector no longer matches
  • Content loaded too slowly
  • Login session expired
  • CAPTCHA or blocking appeared
  • Pagination did not continue
  • Cloud environment differs from local testing
  • The task stopped before reaching all pages

Best practices

  • Review logs after major task changes.
  • Keep a successful run as a comparison point.
  • Test locally when you need to observe page behavior directly.
  • Use cloud logs when scheduled or unattended runs fail.
  • Combine logs with data count and export status to confirm task health.
Logs show what happened during a run, but they may not always explain why a website behaved differently. For complex sites, compare local tests, cloud logs, and the target page structure together.