📌 How can you collect Trustpilot company ratings, reviews, and business replies?
This template collects company name, overall rating, review count, overall evaluation, verification status, website, current page, reviewer, reviewer history count, country, review rating, title, time, body, experience date, and business reply with reply time. It is useful for reputation management teams, customer experience analysts, and competitive intelligence teams.
Data is collected from Trustpilot. Trustpilot is a consumer review platform containing company profiles, overall ratings, customer reviews, and business replies.
💰 Pricing
Current price: $0.06/1,000 lines. Billing is based on the number of output lines produced by the task.
📦 Output
Trustpilot Reviews Scraper (Cloud) returns these fields:
msg_typecontentOriginal_URLCompanyOverall_ratingReview_countOverall_evaluationVerify_statusWebsiteCurrent_pageReviewerUser_review_countCountryRatingReview_titleReview_timeReview_bodyDate_of_experienceBusiness_replyBusiness_reply_time
{
"msg_type": null,
"content": null,
"Original_URL": "https://www.trustpilot.com/review/www.paddypower.com",
"Company": "Paddy Power",
"Overall_rating": "3.8",
"Review_count": "Reviews 6,945",
"Overall_evaluation": "Reviewers had a great experience with this company. Consumers appreciate the user-friendly design of the site, noting that it is easy to navigate, especially when using the bet builder feature. People also value the wide array of sports and markets available, as well as the competitive odds. Furthermore, the business provides bonuses, free spins and promotions.Customers highlight the quality of the staff, describing them as helpful, polite, and informative. The support team is efficient in resolving issues, with consumers reporting positive experiences when they need assistance. The company is also appreciated for its quick payouts and for providing a secure and reliable platform for online betting.",
"Verify_status": "√",
"Website": "https://www.paddypower.com/",
"Current_page": "1",
"Reviewer": "Dan",
"User_review_count": "6",
"Country": "GB",
"Rating": "5 out of 5 stars",
"Review_title": "Amazing service from Monique",
"Review_time": "Thursday, January 29, 2026, 10:12:50 PM",
"Review_body": "Amazing service from Monique, who very quickly sorted a gaming issue I would highly recommend",
"Date_of_experience": "January 29, 2026",
"Business_reply": null,
"Business_reply_time": null
}
🎯 Use Cases
- Analyze customer sentiment using review ratings, titles, and bodies.
- Compare company reputation using overall ratings, review counts, and verification status.
- Study customer context using reviewer country and review-history count.
- Measure response practices using business replies and reply times.
🐙 Why Octoparse
- Built for Trustpilot: The Python automation opens each submitted Trustpilot review URL, paginates through the requested pages, parses company-level context and individual reviews, includes available business replies, and uploads one structured row per review.
- Inputs match the workflow: The form uses TrustPilot Place Reviews URLs (up to 100,000 entries) and Pagination (10).
- Fields stay connected: Trustpilot Reviews Scraper (Cloud) returns
Review_title,Original_URL,Overall_rating,Review_time, andcontentin the same structured dataset. - Ready for repeat use: After Trustpilot Reviews Scraper (Cloud) runs in the cloud, schedule eligible tasks and export the rows for spreadsheets, dashboards, APIs, or AI workflows.
📝 Input
Complete the following fields:
- TrustPilot Place Reviews URLs (Required) — TrustPilot Place Reviews URLs. Up to 100,000 entries per run.
- Pagination (Optional) — Pagination. Maximum value: 10.
🚀 How to Use
- Open Trustpilot Reviews Scraper (Cloud) and click Try it!.
- Complete TrustPilot Place Reviews URLs and Pagination using the formats and limits shown in the Input section.
- Run it in the Octoparse cloud and start the task.
- Review fields such as
Review_title,Original_URL, andOverall_rating, then export the rows in the format you need.
💡 Tips
- Test one representative value in TrustPilot Place Reviews URLs before submitting a large batch to Trustpilot Reviews Scraper (Cloud).
- Keep
Original_URLin the export so every row can be traced to its originating input or page.
❓ FAQ
How many entries can Trustpilot Reviews Scraper (Cloud) accept in TrustPilot Place Reviews URLs per run?
Enter up to 100,000 values in TrustPilot Place Reviews URLs per run.
Which Trustpilot pages does Trustpilot Reviews Scraper (Cloud) process?
The workflow is configured for review pages and returns fields such as Review_title, Original_URL, Overall_rating, and Review_time.
What can I use data from Trustpilot Reviews Scraper (Cloud) for?
Analyze customer sentiment using review ratings, titles, and bodies.
🔗 Related Templates
- Trustpilot Reviews Scraper — Use Trustpilot Reviews Scraper when review- or comment-level records are needed.
- Google Maps Reviews Scraper — Use Google Maps Reviews Scraper to collect comparable reviews data from another source.
- Goodreads Comments Scraper — Use Goodreads Comments Scraper to collect comparable reviews data from another source.