Trustpilot Reviews Scraper (Cloud)

📌 How can you collect Trustpilot company ratings, reviews, and business replies?

This template collects company name, overall rating, review count, overall evaluation, verification status, website, current page, reviewer, reviewer history count, country, review rating, title, time, body, experience date, and business reply with reply time. It is useful for reputation management teams, customer experience analysts, and competitive intelligence teams.

Data is collected from Trustpilot. Trustpilot is a consumer review platform containing company profiles, overall ratings, customer reviews, and business replies.

💰 Pricing

Current price: $0.06/1,000 lines. Billing is based on the number of output lines produced by the task.

📦 Output

The current published implementation can return the following fields:

• msg_type
• content
• Original_URL
• Company
• Overall_rating
• Review_count
• Overall_evaluation
• Verify_status
• Website
• Current_page
• Reviewer
• User_review_count
• Country
• Rating
• Review_title
• Review_time
• Review_body
• Date_of_experience
• Business_reply
• Business_reply_time

{
  "msg_type": null,
  "content": null,
  "Original_URL": "https://www.trustpilot.com/review/www.paddypower.com",
  "Company": "Paddy Power",
  "Overall_rating": "3.8",
  "Review_count": "Reviews 6,945",
  "Overall_evaluation": "Reviewers had a great experience with this company. Consumers appreciate the user-friendly design of the site, noting that it is easy to navigate, especially when using the bet builder feature. People also value the wide array of sports and markets available, as well as the competitive odds. Furthermore, the business provides bonuses, free spins and promotions.Customers highlight the quality of the staff, describing them as helpful, polite, and informative. The support team is efficient in resolving issues, with consumers reporting positive experiences when they need assistance. The company is also appreciated for its quick payouts and for providing a secure and reliable platform for online betting.",
  "Verify_status": "√",
  "Website": "https://www.paddypower.com/",
  "Current_page": "1",
  "Reviewer": "Dan",
  "User_review_count": "6",
  "Country": "GB",
  "Rating": "5 out of 5 stars",
  "Review_title": "Amazing service from Monique",
  "Review_time": "Thursday, January 29, 2026, 10:12:50 PM",
  "Review_body": "Amazing service from Monique, who very quickly sorted a gaming issue I would highly recommend",
  "Date_of_experience": "January 29, 2026",
  "Business_reply": null,
  "Business_reply_time": null
}

🎯 Use Cases

• Analyze customer sentiment using review ratings, titles, and bodies.
• Compare company reputation using overall ratings, review counts, and verification status.
• Study customer context using reviewer country and review-history count.
• Measure response practices using business replies and reply times.

🐙 Why Octoparse

• Ready-to-use workflow: The extraction steps for Trustpilot are already configured, so you do not need to build the scraper from scratch.
• Flexible execution: Run the ready-made task in the cloud without keeping a local computer online for the collection.
• Structured, repeatable output: Results are returned as consistent rows that are easier to compare, filter, deduplicate, and process than manually copied pages.
• Verified input guardrails: The form exposes the current inputs, selectable values, and meaningful limits configured for this template.
• Practical data handoff: Review results in Octoparse and export or process them using the options supported by your Octoparse environment.

📝 Input

Complete the following fields:

• TrustPilot Place Reviews URLs (Required) — TrustPilot Place Reviews URLs. Up to 100,000 entries per run.
• Pagination (Optional) — Pagination. Maximum value: 10.

🚀 How to Use

1. Open the template and select Try it or Start.
2. Complete the input fields listed above.
3. Start the task using the supported cloud run mode.
4. Review the output rows and export or process the structured data.

⚠️ Limitations

Results depend on what the source site exposes at run time. A listed output field can be empty when the source page does not provide that value. Input limits shown above are enforced by the template.

💡 Tips

Use specific, valid inputs and review a representative result before starting a large batch. Remove duplicate inputs when repeated records are not needed.

❓ FAQ

How does Octoparse collect data from Trustpilot?

The Python automation opens each submitted Trustpilot review URL, paginates through the requested pages, parses company-level context and individual reviews, includes available business replies, and uploads one structured row per review.

What input does this Trustpilot Reviews Scraper (Cloud) require?

Use the fields and accepted values shown in the Input section. Only user-relevant limits and selectable options are listed.

What data can I extract from Trustpilot?

The current output fields and a representative JSON Data Preview are listed in the Output section. Field availability can vary when the source page does not display a value.

How much does this Trustpilot Reviews Scraper (Cloud) cost?

The current price is $0.06/1,000 lines, and billing is based on the number of output lines produced by the task.

Why can some Trustpilot fields be empty?

Source pages do not always expose every value for every record, and layouts can vary by item, market, or current site response. The template returns a field when the current page provides it.

Can I export the collected Trustpilot data?

You can review the structured rows in Octoparse and export or process them using the options supported by your Octoparse environment.

🔗 Related Templates

• Trustpilot Reviews Scraper — Use Trustpilot Reviews Scraper when review- or comment-level records are needed.
• Google Maps Reviews Scraper — Use Google Maps Reviews Scraper to collect comparable reviews data from another source.
• Goodreads Comments Scraper — Use Goodreads Comments Scraper to collect comparable reviews data from another source.