eBay Product Reviews

Give one eBay listing ID with site and an expected review count to receive public reviews, ratings, reviewer details, and publish times

Data collection E-commerce & Retail eBay Reviews & Ratings

Overview

Public eBay product reviews capture how buyers describe quality, defects, and disappointment in their own words. This Data App turns the public review area of one listing on the US, Australia, Canada, or UK site into a consistent set of records covering review titles, body text, star ratings, purchase verification, reviewer names, listing details, and publish times.

The result is built for repeatable reputation analysis instead of scrolling review pages. Each review keeps its original wording and stays linked to the listing, product, and seller identifiers, so praise and complaints can be compared across sites, sellers, and collection runs with the same fields.

Data notes

The data covers publicly visible eBay product reviews for the supplied listing ID and site at collection time. Each normal record is identified by its Comment ID, which removes duplicates across collected pages. Deleted, restricted, seller-feedback-only, and non-public reviews are outside the coverage. Listings on sites other than US, AU, CA, and UK are not covered.

Rating, Verified purchase, Cross-site review, vote counts, and listing details are snapshots and may change after collection. Comment type, Reviewed on, and Raw data retain source codes and the original payload. Published at and Collected at preserve the source timestamps without inferring a timezone. Source item and No data retain the collection outcome when a listing has no public review result.

What the results look like

Each normal record represents one publicly visible product review of the selected eBay listing.

Comment ID	Review title	Review text	Rating	Verified purchase	Published at
10000000302170747	Awsome thanks again	Thank you for this item beyond description	5	Yes	2021-09-07T00:00:00
10000000305477500	Insta360 One X	Great camera !!!	5	Yes	2022-02-27T00:00:00

Additional values include Reviewer name, Item title, Seller name, vote counts, Raw data, and Review media.

Use cases

Split reviews by Rating, then read Review title and Review text to locate low-score issues.
Compare Verified purchase with Review text when judging how much weight to give a review.
Count Comment ID by Published at to see how the mix of feedback changed over time.
Read Review title alongside Rating to separate headline praise from detailed complaints.

Scope and boundaries

Each run accepts one eBay listing ID with site (US, AU, CA, or UK) and an expected review count from 1 to 10000. Results are returned and billed in complete batches of 10, so the actual count may be rounded up. Only publicly visible eBay product reviews are covered.

Good for
When you need public review text, titles, and star ratings for one eBay listing on the US, Australia, Canada, or UK site
When you need purchase verification, reviewer names, listing details, vote counts, and publish times for reputation analysis

Do not use for
When you need reviews from more than one listing in a single run — submit a separate run for each listing
When you need seller feedback rather than product reviews
When you need listings on sites other than US, AU, CA, or UK
When you need deleted, restricted, or non-public reviews

Failure handling

Failure and retry behavior declared by the author. We recommend including it in your system prompt when integrating.

1If no reviews are returned, verify the listing ID and site suffix, and confirm that the product reviews are publicly visible
2Retry later after rate limiting, temporary service unavailability, or a timeout
3When the submission outcome is unknown, avoid immediate repeated submissions that could create duplicate tasks
4If authentication fails, verify the API Key configured for the execution environment
5If the task context does not match or the task has expired, submit a new collection instead of retrying the same task
6A partial success returns the reviews that were completed; the actual count may still differ from the expected value after batch rounding

Input

Parameters required to call this App, generated from the input.schema in manifest.json.

Field	Business name	Type	Required	Default	Enum / Constraints	Example	Description
item	Item ID and site	string	Yes	—	—	114452409636-US	The eBay listing to collect public product reviews from. Enter one listing ID and site as <listingID>-<site>, where site is US, AU, CA, or UK, for example 114452409636-US.
comment_count	Expected review count	string	Yes	—	—	1	The expected number of reviews to collect, from 1 to 10000. Results are returned and billed in complete batches of 10, so the actual count may be rounded up, and fewer than 10 reviews still count as one batch.
order_type	Review sort order	string(enum)	No	4	4 (Newest) / 8 (Most relevant) / 11 (Highest rating) / 12 (Lowest rating)	—	How the collected reviews are ordered. 4 is newest, 8 is most relevant, 11 is highest rating, and 12 is lowest rating. Default 4, which uses newest first.

Output

Field structure of a single record, generated from the output.schema in manifest.json.

Field	Business name	Type	Example	Description
comment_id	Comment ID	string	10000000302170747	The stable unique identifier of the eBay product review
comment_type	Comment type	string	1	The source code identifying the review type
country_code	Country code	string	US	The country or region code associated with the review
crawl_time	Collected at	string	2026-09-04T17:26:13	The source timestamp when the review was collected
is_cross_site_review	Cross-site review	boolean	false	Whether the review was written on a different eBay site
is_verified_purchase	Verified purchase	boolean	true	Whether the reviewer is marked as a verified purchaser
item_id	Listing ID	string	154498378002	The eBay listing identifier associated with the review
item_image_url	Item image	string	https://i.ebayimg.com/00/s/NTk3WDQ0OA==/z/fAkAAOSwr2NgzSLs/$_35.JPG?set_id=8800005007	The public image URL of the reviewed listing
item_title	Item title	string	Insta360 ONE X 18MP 5.7K 360 Degree Action Camera FOR PARTS	The listing title associated with the review
origin_comment_id	Original comment ID	string	10000000302170747	The original identifier of the source review
product_id	Product ID	string	10026190245	The eBay product identifier linked to the review
publish_time	Published at	string	2021-09-07T00:00:00	The source timestamp when the review was published
rating_score	Rating	integer	5	The star rating given in the review
review_data	Raw data	string	{"authorUserName": "juvinille_534", "createdByStr": "<span class=\"author-by\">评价人：</span> <a _sp=\"p2266119.m3960.l7039\" class=\"review-item-author\" href=\"https://www.ebay.com/usr/juvinille_534\" itemprop=\"author\" title=\"juvinille_534\">juvinille_534</a>", "creationDate": "2021-09-07", "description": "Thank you for this item beyond description", "isReviewWrittenOnDifferentSite": false, "isUserResportSpam": -9, "isVerifiedPurchase": true, "item": {"id": "154498378002", "imageURL": "https://i.ebayimg.com/00/s/NTk3WDQ0OA==/z/fAkAAOSwr2NgzSLs/$_35.JPG?set_id=8800005007", "listingClassification": {}, "sellerName": "phonesdeal", "seoTitle": "Insta360-ONE-X-18MP-5-7K-360-Degree-Action-Camera-FOR-PARTS", "title": "Insta360 ONE X 18MP 5.7K 360 Degree Action Camera FOR PARTS", "variationId": "", "viewSellerName": "phonesdeal"}, "lastModifiedDate": "2021-09-07", "productId": "10026190245", "rating": 5, "ratingCountStr": "5 个评分", "reviewId": "10000000302170747", "reviewRecommendation": 0, "reviewedOn": "EBAY_US", "siteUrl": "", "title": "Awsome thanks again", "votesNegative": 0, "votesPositive": 0, "votesTotal": 0}	The complete original collection payload for the review and listing
review_media	Review media	string	—	The review media information retained in the source text form
review_text	Review text	string	Thank you for this item beyond description	The review body published by the buyer
review_title	Review title	string	Awsome thanks again	The review title published by the buyer
reviewed_on	Reviewed on	string	EBAY_US	The eBay site code where the review was recorded
reviewer_name	Reviewer name	string	juvinille_534	The public display name of the reviewer
seller_name	Seller name	string	phonesdeal	The public seller name of the reviewed listing
sku_id	Item ID and site	string	114452409636-US	The listing ID and site submitted for this review record
votes_negative	Downvotes	integer	0	The number of negative votes recorded for the review
votes_positive	Upvotes	integer	0	The number of positive votes recorded for the review
votes_total	Total votes	integer	0	The total number of votes recorded for the review
source_item	Source item	string	114452409636-US	The listing ID and site submitted for this collection run
no_data	No data	boolean	false	Whether this collection run found no public review result for the listing

Record schema

Output is returned record by record. detail.output.idFieldHint

output.schema

{
  "type": "object",
  "properties": {
    "comment_id": {
      "type": "string",
      "title": "Comment ID",
      "description": "The stable unique identifier of the eBay product review",
      "prefill": "10000000302170747"
    },
    "comment_type": {
      "type": "string",
      "title": "Comment type",
      "description": "The source code identifying the review type",
      "prefill": "1"
    },
    "country_code": {
      "type": "string",
      "title": "Country code",
      "description": "The country or region code associated with the review",
      "prefill": "US"
    },
    "crawl_time": {
      "type": "string",
      "title": "Collected at",
      "description": "The source timestamp when the review was collected",
      "prefill": "2026-09-04T17:26:13"
    },
    "is_cross_site_review": {
      "type": "boolean",
      "title": "Cross-site review",
      "description": "Whether the review was written on a different eBay site",
      "prefill": false
    },
    "is_verified_purchase": {
      "type": "boolean",
      "title": "Verified purchase",
      "description": "Whether the reviewer is marked as a verified purchaser",
      "prefill": true
    },
    "item_id": {
      "type": "string",
      "title": "Listing ID",
      "description": "The eBay listing identifier associated with the review",
      "prefill": "154498378002"
    },
    "item_image_url": {
      "type": "string",
      "title": "Item image",
      "description": "The public image URL of the reviewed listing",
      "prefill": "https://i.ebayimg.com/00/s/NTk3WDQ0OA==/z/fAkAAOSwr2NgzSLs/$_35.JPG?set_id=8800005007"
    },
    "item_title": {
      "type": "string",
      "title": "Item title",
      "description": "The listing title associated with the review",
      "prefill": "Insta360 ONE X 18MP 5.7K 360 Degree Action Camera FOR PARTS"
    },
    "origin_comment_id": {
      "type": "string",
      "title": "Original comment ID",
      "description": "The original identifier of the source review",
      "prefill": "10000000302170747"
    },
    "product_id": {
      "type": "string",
      "title": "Product ID",
      "description": "The eBay product identifier linked to the review",
      "prefill": "10026190245"
    },
    "publish_time": {
      "type": "string",
      "title": "Published at",
      "description": "The source timestamp when the review was published",
      "prefill": "2021-09-07T00:00:00"
    },
    "rating_score": {
      "type": "integer",
      "title": "Rating",
      "description": "The star rating given in the review",
      "prefill": 5
    },
    "review_data": {
      "type": "string",
      "title": "Raw data",
      "description": "The complete original collection payload for the review and listing",
      "prefill": "{\"authorUserName\": \"juvinille_534\", \"createdByStr\": \"<span class=\\\"author-by\\\">评价人：</span> <a _sp=\\\"p2266119.m3960.l7039\\\" class=\\\"review-item-author\\\" href=\\\"https://www.ebay.com/usr/juvinille_534\\\" itemprop=\\\"author\\\" title=\\\"juvinille_534\\\">juvinille_534</a>\", \"creationDate\": \"2021-09-07\", \"description\": \"Thank you for this item beyond description\", \"isReviewWrittenOnDifferentSite\": false, \"isUserResportSpam\": -9, \"isVerifiedPurchase\": true, \"item\": {\"id\": \"154498378002\", \"imageURL\": \"https://i.ebayimg.com/00/s/NTk3WDQ0OA==/z/fAkAAOSwr2NgzSLs/$_35.JPG?set_id=8800005007\", \"listingClassification\": {}, \"sellerName\": \"phonesdeal\", \"seoTitle\": \"Insta360-ONE-X-18MP-5-7K-360-Degree-Action-Camera-FOR-PARTS\", \"title\": \"Insta360 ONE X 18MP 5.7K 360 Degree Action Camera FOR PARTS\", \"variationId\": \"\", \"viewSellerName\": \"phonesdeal\"}, \"lastModifiedDate\": \"2021-09-07\", \"productId\": \"10026190245\", \"rating\": 5, \"ratingCountStr\": \"5 个评分\", \"reviewId\": \"10000000302170747\", \"reviewRecommendation\": 0, \"reviewedOn\": \"EBAY_US\", \"siteUrl\": \"\", \"title\": \"Awsome thanks again\", \"votesNegative\": 0, \"votesPositive\": 0, \"votesTotal\": 0}"
    },
    "review_media": {
      "type": "string",
      "title": "Review media",
      "description": "The review media information retained in the source text form"
    },
    "review_text": {
      "type": "string",
      "title": "Review text",
      "description": "The review body published by the buyer",
      "prefill": "Thank you for this item beyond description"
    },
    "review_title": {
      "type": "string",
      "title": "Review title",
      "description": "The review title published by the buyer",
      "prefill": "Awsome thanks again"
    },
    "reviewed_on": {
      "type": "string",
      "title": "Reviewed on",
      "description": "The eBay site code where the review was recorded",
      "prefill": "EBAY_US"
    },
    "reviewer_name": {
      "type": "string",
      "title": "Reviewer name",
      "description": "The public display name of the reviewer",
      "prefill": "juvinille_534"
    },
    "seller_name": {
      "type": "string",
      "title": "Seller name",
      "description": "The public seller name of the reviewed listing",
      "prefill": "phonesdeal"
    },
    "sku_id": {
      "type": "string",
      "title": "Item ID and site",
      "description": "The listing ID and site submitted for this review record",
      "prefill": "114452409636-US"
    },
    "votes_negative": {
      "type": "integer",
      "title": "Downvotes",
      "description": "The number of negative votes recorded for the review",
      "prefill": 0
    },
    "votes_positive": {
      "type": "integer",
      "title": "Upvotes",
      "description": "The number of positive votes recorded for the review",
      "prefill": 0
    },
    "votes_total": {
      "type": "integer",
      "title": "Total votes",
      "description": "The total number of votes recorded for the review",
      "prefill": 0
    },
    "source_item": {
      "type": "string",
      "title": "Source item",
      "description": "The listing ID and site submitted for this collection run",
      "prefill": "114452409636-US"
    },
    "no_data": {
      "type": "boolean",
      "title": "No data",
      "description": "Whether this collection run found no public review result for the listing",
      "prefill": false
    }
  },
  "required": [],
  "additionalProperties": false
}

Integration

This App can be integrated via MCP, API, SDK, or file export. All channels share the same capabilities and pricing. Every request authenticates with the Authorization: Bearer header using an API key (long-lived, created in the Data Hub Console); MCP clients can also sign in with OAuth, no key required. More options such as CLI and Skill are on the way.

With the MCP (Model Context Protocol), you can call this App directly from AI clients like Claude and Cursor. Pick your client and auth mode, then copy the config below.

Client config

Replace the value after Bearer with your long-lived API key. Works in any client, CI, or headless environment.

mcpServers config

{
  "mcpServers": {
    "hello_moto__ebay-product-comment": {
      "type": "http",
      "url": "https://mcp-v2.octoparse.com?pin=hello_moto/ebay-product-comment",
      "headers": { "Authorization": "Bearer <YOUR_API_KEY>" }
    }
  }
}

View my API Keys →

Let AI set it up for you

Don't want to edit configs by hand? Copy the install prompt and paste it into any AI client. It will complete the setup its own way. (The prompt asks the AI to request your API key from you, so credentials never end up in chat history or shared configs.)

detail.access.mcp.composeHint

Pricing

10 returned reviews

Charged by the number of records successfully returned. Failed runs are not charged. Billed in units of 10 record; any partial unit is rounded up to 10 record.

$0.004/ 10 record

Per task submitted

Charged once per submitted run, regardless of how many records are returned.

$0.0001/ run

Multiple billing events accumulate independently. See each item for details. Failed runs are not charged.

View credits

Try it now

Fill in the parameters and run. Results come from a real call.

Example

Parameters are validated against input.schema before submission

Item ID and siteitem*The eBay listing to collect public product reviews from. Enter one listing ID and site as <listingID>-<site>, where site is US, AU, CA, or UK, for example 114452409636-US.

Expected review countcomment_count*The expected number of reviews to collect, from 1 to 10000. Results are returned and billed in complete batches of 10, so the actual count may be rounded up, and fewer than 10 reviews still count as one batch.

Review sort orderorder_type (optional)How the collected reviews are ordered. 4 is newest, 8 is most relevant, 11 is highest rating, and 12 is lowest rating. Default 4, which uses newest first.

Please fill in the required parameters first

From $0.004 / 10 record