Step-by-step tutorials for you to get started with web scraping

Download Octoparse

Why haven’t I received an activation email?

Wednesday, August 29, 2018

There can be several reasons why you did not receive an activation email.

· There was a typo or error in the email address used for sign up.

· For some reason, you might not have successfully signed up an account.

· The activation email was caught by your spam filter.

· Your email provider might have blocked the automated email message.


Here’s what you can do:

· From your user center , click “Resend activation email” and another activation email will be sent to the email address.

· Check your spam or junk mail folder for an email from

· Add to your email contacts or approved senders list.

· Try signing up again with the same email address. If the account already exists, you’ll see an error indicating that there is a username for that email address already exists.  Reset your password from the forget password page . The password reset message will be sent to your email. Then log in to your user center and resend activation email.

Download Octoparse to start web scraping or contact us for any
question about web scraping!

Contact Us Download