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Find answers to all your frequently asked billing questions
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Octoparse Refund Policy
Payment Error
How do I remove my credit card details?
Why did my payment fail?
How to cancel the subscription/ free trial?
Update Your Payment Method
Apply for educational/ exposure/ non-profit organizational discount
How to downgrade a premium account?
Where can I find my invoices?
Can I extend my free trial?
What happens when I upgrade to a premium plan?
Apply for a 14-day free trial
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What happens when a premium subscription expires?
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