FAQ

Answers to frequently asked questions among users

59 articles
Resolve login failed error
Why does the task stop at Page 15 without showing any errors?
How to fix "Failed to save setting: server_error" when trying to import URLs from file
How to deal with the "Next 10 pages" button
How do I import the URLs from Google Sheet
How to limit the search results on Twitter
How to track/monitor price with Octoparse?
How to upload your error logs for troubleshooting?
How to deal with Cloudflare security checks
How to Interact with the web page before getting data auto-detected?
Why Octoparse is not opening the URL I entered normally?
Why can't I split a text box value into several lines and put them into different data fields?
Failed to save tasks due to website retriction
I accidentally deleted one of my tasks and its data, can I undelete it?
Can I scrape encrypted phone numbers from any website (e.g. Justdial)?
What types of websites/data can Octoparse scrape?
Data fetched to the incorrect data fields?
Why is there no "Loop click next page" option when I click on a next page button?
How to bypass Ads pop-up in Octoparse?
Is web scraping via Octoparse legal and ethical?
Is my data safe with Octoparse?
How to change a single link extraction to multiple links?
How to scrape more information which needs to be clicked to show?
Infinite Scroll has been set up but no new elements added to the list?
Speed up scraping by using a URL list
Can Octoparse input two lists of text correspondingly?
How to clear cache for Mac?
What to do when I reach the task limitation?
How to fix the "Not the right webpage?" error after the auto-detect
How to deal with data missing on a Cloud run?
How can I select the entire section of an item instead of part of it?
Why do I get so many duplicates?
Why does Octoparse only click the first item and stop?
Why does Octoparse scrape less data when there should be more?
Why does the task get no data in the cloud but work well when running in the local?
Why does my task stop shortly after it runs?
Why does the task wait for a long before scraping the second page?
How to select a specific option from a drop-down list?
How to scrape the full image URLs instead of the thumbnails?
Why am I getting blank fields from cloud extractions?
What to do if Octoparse does not recognize all the elements in the list?
How can I scrape data faster in Cloud?
How to search a keyword when there is no submit button?
Why does Octoparse skip pages during the scrape?
How to update my URL list?
What to do if Octoparse scrapes the last page forever?
Why does the Cloud not start all the tasks I run?
What should I do when my task runs slowly?
How can I extract the search keywords entered?
How can I keep the duplicates in the Cloud runs?
How to solve CAPTCHA in Octoparse?
Why is data shown in the preview section missing in an actual data run?
Why can't I find the option to scrape the URLs when I select a clickable link?
What if I want to dump a line when a field is empty?
How can I download and insert the matching image of a product into the same data row?
Why do I see a blank page after clicking an item?
Why can't I get data scraped in order during cloud runs?
Fix errors for exporting to databases
Why can't I log into my Google account in the built-in browser?