Privacy Policy

Octopus Data Inc. Privacy Policy

 

Effective: March 15, 2016

 

The Octoaprse web site or www.octoparse.com is owned and operated by Octopus Data Inc.. Octopus Data Inc.is committed to honouring privacy rights.

 

IMPORTANT: BY USING THIS WEB SITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY OCTOPUS DATA INC. FOR THE PURPOSES DESCRIBED IN THE FOLLOWING WEB SITE PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEB SITE OR OUR SERVICES.

 

This privacy policy describes Octopus Data Inc.'s current policies and practices with regard to personal data collected by Octopus Data Inc. through this web site.

 

Notification of Updates to This Privacy Policy

 

Octopus Data Inc. keeps improving and adding new functionality and features to this web site and its existing products, services and programs. Accordingly, Octopus Data Inc.' will post any updates on our web site to notify you of the new changes. When you use the web site, you should always check the effective date of this Policy (which appears at the top) and review any updates since the last version.

 

Information Gathering and Dissemination Practices

 

Some of our web site's forms require customers and potential customers (together called "customers") to fill in your personal data. Basically, we use the information you have provided on the these forms to contact you for some issues, send enhancements/updates about our products and services, and other material such as marketing promotions material that may interests you periodically.

 

Data Collected By Our Web Site 

 

Besides the information you provide when you use our web site, Octopus Data Inc. may use anonymous information collected as you visit our web site or use our services even if you do not enter any information. Generally, the anonymous information will be collected in a collective way and individual user cannot be identified by integrated information. Basically, the anonymous information will be used to help us monitor, audit and analyze our users profiles and corresponding browsing behavior, and thus improve the content, capabilities and functionality of this web site and our promotional activities. We are dedicate in better understanding our customers and markets and therefore improving our products and services.  

 

Disclosure of Your Personal Data

 

Octopus Data Inc. does not share your personal data we collect as you use this web site with unrelated third parties, except under these limited circumstances:

  1. Personal data may occasionally be transferred to third parties who act for or on behalf of Octopus Data Inc., or in connection with the business of Octopus Data Inc., for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented.
  2. Some other limited circumstances- Octopus Data Inc. may share or transfer the information in its databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this web site, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event.

Integrity and Security of Your Data

 

Octopus Data Inc. strives to maintain the reliability, accuracy, completeness and currency of personal data in our databases and to protect the privacy and security of our databases. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. In addition, we keep your data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.

 

Cookies 

 

In order to collect the anonymous data described in the preceding paragraph, Octopus Data Inc. may use temporary "cookies" that collect the first level domain name of the user (e.g., if your e-mail address is "apple@octoparse.com," the cookie would just collect the "octoparse.com" portion) and the date and time you accessed this web site.

 

Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information that contains information which allows us to track your activity on the web site and stored on your computer's hard drive. Cookies do not damage your computer.

 

You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. You may choose to delete cookies from your computer’s hard drive at any time or to disable cookies on your computer. If you delete cookies that relate to the web site, we may not be able to identify you upon your return to the web site. In addition, you may not be able to access certain features of the web site or services that require that cookies be enabled if you disable your computer’s cookies.

Collection of Payment Details

 

We collect credit card details over a secure Internet connection when you pay for one of our products or services using a credit card. Credit card details are sent directly and securely to our payment gateway provider Braintree (www.braintreepayments.com), which is a subsidiary of Paypal (www.paypal.com). Your credit card details are never known to us and never stored on our servers.

 

If you are paying for one of our products using Paypal, you will login to Paypal directly on the Paypal website, and your login details and other personal details stored by Paypal will not be known to us or stored on our servers.

 

Children and Privacy

 

Our web site is not directed to children and we will not request personally identifiable information from anyone who we know to be under the age of 18, unless we have obtained verifiable parental consent from a parent or legal guardian. If we become aware that a user under the age of 13 has registered with our web site, provided personal information, and Octopus Data Inc. has not obtained prior verifiable consent from a parent or legal guardian, we will immediately remove the user’s personal information from our users files without notification.

Link to Other Websites

 

The web site may contain links to other websites that operated by other people or companies. Those websites may have their own privacy policy or no privacy policy at all. This Privacy Policy applies only to this web site.  Octopus Data Inc. does not control these web sites and is not responsible for these websites. We encourage you to review the privacy policy posted on any website you visit before using the site or providing any of your personal data.

 

If you are visiting this web site from a country other than the country in which our server is located (currently in the US), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this web site and communicating electronically with us, you consent to these transfers.

 

Cancelling Your Customer Login

 

By becoming a customer of Octopus Data Inc., you agree that we may contact you regarding your account as described above. To not receive these communications, you may contact us and cancel on support@octoparse.com.

Governing Law

 

This privacy policy forms part of our web site Terms and Conditions and as such shall be governed by and construed in accordance with the laws of the Privacy Act.

Contacting Us About Privacy

Questions regarding our privacy policy should be directed to the Octopus Data Inc. support team, at support@octoparse.com. You may also use this address to notify us that you do not wish to receive future mailings from Octopus Data Inc.. Please be sure to include in any e-mail your full name, e-mail address, your user name and any message. Please note that such requests may take up to ten (10) days to become effective.

 

Effective Date

 

The terms and conditions set forth above are effective as of March 15, 2016.

 

Request Pro Trial Data
Collection
Service
Email
us

Leave us a message

Your name*

Your email*

Subject*

Description*

Attachment(s)

Attach file
Attach file
Please enter details of your issue and we will get back to you ASAP.
× get my coupon now No Thanks